Invigorating Application Performance through Appropriate APM Tools

Rajarshi Bhattacharya, SVP and Head (India and Philippines), Enterprise Technology, Wells Fargo | Wednesday, 24 May 2017, 05:33 IST

There is a huge surge in the volume of transactions and data that is driving significant pressure on the resources for computing. To add to that, businesses are rapidly moving to cloud and virtual environments. Of course, we do have complex, multi-tiered, and distributed environments. Among all these complexities, application end-users are increasingly demanding in terms of their expectations of the performance of the apps they own.

Accurate data or information is needed in real-time to make quick as well as informative decisions. For instance, any degradation of online application performance diverts users to alternate competitor portals and it directly impacts the business revenues. In such a scenario, the IT teams spend significant amount of time in the design and development of highly responsive systems. They need to look at every details to identify the performance bottlenecks to fix them before they show up on the production applications. Application Performance Management (APM) tools help IT teams with such detailed analysis and are an integral part of the IT tools landscape.

The demand from all businesses to become more responsive and faster is fuelling the growth in the usage of APM tools. As India has been rapidly moving towards Digital enablement, both public and private sector organizations have been investing a lot in building their online presence. This rapid adoption of the Digital channels to drive businesses in India, is creating a need for high performing online applications.

While taking Application Performance Management software into account, it helps IT teams design and develop highly responsive systems by providing useful insights into application performance bottlenecks so that IT teams can fix them before the performance degradation takes away their customers.

The recent Digital uptrend in India is fuelling the growth of APM Software. AppDynamics and Dynatrace (more for monitoring), etc. are some of the widely used tools in India for all the aforementioned reasons and the community is growing exponentially.

When it comes to Application Performance Management in resolving end-user problems, with the ability to monitor application components, database, operating systems and the underlying network infrastructure, APM allows complete visibility into performance bottlenecks. In conjunction with the Performance Workload Simulation tool, APM tools provide visibility into every step of an end-user transaction, the ability to correlate the findings across multiple systems and components, and they are highly effective in resolving end-user problems. Indeed, APM enable enterprises to deliver the right application user experience by monitoring network and applications infrastructure. If users are able to get right data fairly as well as quickly and able to make quick decisions, they are happy.

 Optimizing APM Tools to Address Potential Performance Issues

Considering the importance of the collaboration between production and pre-production teams in APM for identifying potential bottlenecks, both teams play crucial roles. Both Pre-production and Production teams can make use of APM tools to derive valuable data about application performance. The Production team can provide useful insights into application observable performance behavior by monitoring live production systems on the production H/W Infra- structure and Pre-Production teams can identify the potential and fix performance issues early in the Development Cycles. Inputs from the Production teams help the Pre-production team determine the right performance engineering strategy to help identify defects early. Inputs from the Pre-production teams help Production teams prepare and address the potential performance issues. Collaboration between these teams is critical for the success of APM.

Strengthening Performance Landscape through Right Steps

Developing and implementing an effective Performance Engineering Strategy encompassing performance requirements and SLA definition, performance testing, performance benchmarking, monitoring and analysis, Application Performance Management, performance tuning, capacity planning, and production performance feedback will protect from application performance issues.

There is a growing demand from cus-tomers for APMaaS. The Market Leaders such as AppDynamics and Dynatrace already offer App performance monitoring and man-agement as part of their service portfolio. However, the adoption is slow but growing and varies by industry. Data and infrastructure availability is always driven by the demands of the customers. These service providers have set up robust infrastructure – multi-tiered and distributed with enough redundancy in place to provide transparent failovers and to ensure that the customers’ data is always available on demand.

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